Move-In Satisfaction Survey
RESIDENT NAME
EMAIL
UNIT #
APT COMMUNITY
LEASING AGENT NAME

1) Was the application process smooth and efficient?
2) Was the staff friendly, professional, helpful and prepared for your arrival?
3) Were you made aware of all monies owed at move-in?
4) Were paperwork and keys ready when you arrived for the move-in?
5) Were the lease and rules and regulations explained to you in detail upon signing?
6) Did the condition of your apartment home meet your expectations?
7) Were you given information about appliances, water cut off, breaker box, etc.?
8) Did you complete a walk through inspection with a staff member?
9) Were you familiarized with the staff available to serve you?
10) Did you receive a move-in package and a follow-up call from the office?
HOW COULD WE HAVE IMPROVED YOUR MOVE-IN EXPERIENCE?

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